Help / FAQ

Welcome to Help.

This support channel is available to registered users of the service after login.

If you already have an account:

• Please sign in.
• Open Support from inside your account to contact the team.

Why login is required:

• It helps us protect the platform from spam and abuse.
• It lets us verify your account and organization context.
• It allows faster and more accurate support responses.

Frequently Asked Questions

1) I can’t log in.

• Check your email/username and password.
• Use “Forgot password?” on the login page.
• If your organization manages access, contact your admin first.

2) I don’t have an account.

• Access is provided by your organization or account administrator.
• Please contact your organization’s admin to request access.

3) Where do I submit a support request?

• Sign in, then go to Support in your account menu.

4) Why can’t I submit support requests from this page?

• Public support forms are disabled to reduce spam and protect user data.

5) I found a security issue.

• Please sign in and submit it via Support with as much detail as possible.

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